Terms and Conditions

Agreement

By using the Website you agree to be bound by these Terms.

 

Amendments

We reserve the right to alter our terms and conditions at any time without notice. It is the responsibility of the buyer/user of the website to keep up to date with our terms and conditions.

The terms and conditions that were published on the day in question will be considered active in the event of any dispute or disagreement.

 

Registration

Users are not required to register on our site in order to place an order. However, when you place an order, you will be asked to submit your email address.

This is a requirement in the event that an issue arises with your order. Failure to submit a valid email address means we cannot communicate with you in the event of an issue with your order and no refund or exchange can be made.

This is a strict requirement due to GDPR issues that may arise from communicating with a 'third party' email address. 

Once your order has arrived, you can contact us to have your email address removed from our system.

 

Delivery

Our Standard Delivery rate is €4. This delivery rate is available on all domestic (Ireland) orders as well as on orders to the UK and mainland Europe. We do not normally ship outside of these regions but you can contact us for a quote if you require this.

All orders over €60 will be shipped free of charge. Again this is available to customers in Ireland, the UK and mainland Europe.

 

Minimum Order Value

We do not operate a minimum order value or quantity policy in our store. This means that you are free to purchase a single item of any value without additional charges being applied.

 

Privacy Policy

Here at Scents and Fragrances, we respect you privacy and want to ensure your that we will treat your sensitive information with the utmost respect.

In order to complete your order, you will be asked to fill in critical information such as your Name, Address and Email address.

It is important that this information is correct as we cannot rectify any issues after an item is dispatched if you supply incorrect details.

We do not store your Credit Card information on our servers. We use a third party service (Shopify Payments) to process your transactions. This is a very secure and trusted system worldwide. By purchasing an item on our store, you agree to have your payments taken from a third party and agree to there terms and conditions.

You also agree that Scents and Fragrances are not liable for any issues that arise from supplying your card details to a third party.

When your order is complete, we will hold onto information such as your Name, Address and email for as long as needed. This is required in case any issues arise with your order.

You can request through email to have your information removed from our Database at any time. However, if an issue arises with your order after you have been removed from the system, we will not be able to rectify or discuss the matter with you.

By completing the order, you agree to have your email added to our mailing lists. You can unsubscribe from these at any time using the unsubscribe button on any of the emails.

This will permanently remove you from the email list but will not remove you from our 'Orders Database'.